Accessibility Statement

Flowstate is committed to ensuring digital accessibility for all users, including people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards where reasonably possible.

Our Commitment

Flowstate aims to make our website accessible and easy to use for as many people as possible. This includes users who rely on assistive technologies such as screen readers, voice recognition software, or keyboard navigation.

Accessibility Features

Where reasonably possible, our website includes:

Clear and simple language
Logical page structure and headings
Keyboard-accessible navigation
Readable font sizes and sufficient colour contrast
Compatibility with common screen readers and browsers

Ongoing Improvements

We recognise that accessibility is an ongoing process. While we strive to follow best practices and relevant guidelines, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, some areas of the website may not yet be fully accessible.

Flowstate is actively working to identify and address accessibility barriers and improve the overall user experience.

Third-Party Content

Some content or services on our website may be provided by third parties (such as payment processors or embedded services). While we cannot always control the accessibility of these services, we aim to work with suppliers who share our commitment to accessibility.

Feedback and Contact Information

If you experience any difficulty accessing the Flowstate website or have suggestions for improvement, please contact us:

Email: [your email address]
Address: Flowstate, Yate, United Kingdom

We aim to respond to accessibility-related enquiries within a reasonable timeframe.

Enforcement Procedure

If you are not satisfied with our response, you may contact the Equality Advisory and Support Service (EASS) for advice and support regarding accessibility and equality matters in the UK.