Legal Disclaimer

The information provided on this website is for general informational purposes only.

• Flow State makes no representations or warranties regarding product safety beyond manufacturer guidance and legal labeling.

• Use of caffeinated drinks, vaping products, or smokeless tobacco is at your own risk.

• Customers must follow all age restrictions and health warnings.

1. About Us

Flow State is an online retailer based in Yate, United Kingdom. We sell products including, but not limited to, energy drinks, vaping products, and smokeless tobacco (chewing tobacco).

By using our website, you agree to these Terms & Conditions.

2. Products

All products sold on Flow State are sourced from authorised suppliers where possible.

Product descriptions, images, and information are provided for convenience only. Packaging, ingredients, and legal warnings may change; customers should always read the label and comply with the law before use.

3. Age Restrictions

By placing an order, you confirm that:

• You are 18 years of age or older, or

• You are purchasing products for someone who meets the legal age requirements in your area

We strictly prohibit the sale of vaping products, tobacco, and energy drinks to anyone under 18. We may request proof of age and reserve the right to refuse or cancel orders if age requirements are not met.

4. Orders & Payments

• All prices are in GBP (£) and include VAT where applicable

• Orders are subject to availability and acceptance

• We reserve the right to cancel or refuse any order at our discretion

• Payment must be completed before orders are dispatched

5. Delivery

We aim to deliver orders within the estimated delivery times shown at checkout. Delivery times are estimates only and not guaranteed.

We reserve the right to require age verification upon delivery for restricted products.

Flow State is not responsible for delays caused by couriers, weather, or circumstances beyond our control.

6. Returns & Refunds

Due to the nature of products:

• Opened or used products cannot be returned, including energy drinks, vapes, or tobacco

• Refunds or replacements may be offered for damaged or incorrect items if reported within 48 hours of delivery

Please contact us at [insert email address].

7. Health & Legal Disclaimer

Energy Drinks

Our products may contain high levels of caffeine. Customers are responsible for monitoring intake and following manufacturer guidance.

Vaping Products

Vapes and e-liquids may contain nicotine, which is addictive. These products are not recommended for non-smokers, pregnant or breastfeeding individuals, or under-18s.

Chewing Tobacco

Chewing tobacco may contain nicotine, which is addictive, and is harmful to health. Follow all legal warnings and product guidance.

Flow State does not provide medical advice. Consumption of any product is at your own risk.

8. Limitation of Liability

Flow State shall not be liable for:

• Any indirect or consequential loss

• Adverse effects caused by misuse or overconsumption of products

• Reliance on product information that differs from packaging labels

Nothing in these Terms limits liability where it cannot be excluded under UK law.

9. Intellectual Property

All website content, logos, and branding related to Flow State are owned by Flow State or used with permission. Third-party brand names and trademarks belong to their respective owners.

10. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

• Energy Drinks: High in caffeine. Not suitable for children, pregnant or breastfeeding individuals. Consume responsibly.

• Vaping Products: Contain nicotine, which is addictive. Not for non-smokers or under 18s.

• Chewing Tobacco: Contains nicotine, which is addictive and harmful to health. Not for under 18s.